If you notice that your Samsung Galaxy Grand Neo Plus hangs, stays frozen or "thinking" for a long time, it does not react, perhaps because it is overloaded and you have thought about restarting quickly to free up its 1 GB RAM memory, in just three steps we will indicate you how to restart it.
A restart does not erase any data, it only consists of turning the device off and on again, if you want to erase all the content and restore the factory, consult the following tutorial: How to restore a Samsung Galaxy Grand Neo Plus.
Before restarting, you must bear in mind that you must know the PIN code of the SIM card and the unlock pattern or password of the Galaxy Grand Neo Plus, since it will request it when it is turned on again.
Table of Contents:
Estimated time: 2 minutes.
1- First step:
Press and hold the power or unlock button and the volume down button on the Samsung Galaxy Grand Neo Plus until a screen with various options appears.
2- Second step:
Among the options that are displayed on the screen of the Samsung Galaxy Grand Neo Plus, choose "Restart". If a confirmation message appears, press accept.
3- Third step:
The "Restart" button will appear again to confirm that you want to restart your Galaxy Grand Neo Plus, press to confirm.
4- Fourth step:
The device will turn off and on again to perform the reboot, wait a few seconds or minutes. When it is turned on again, it will request the PIN code of the SIM card and the pattern, fingerprint or unlock code.
1- First step:
First of all, display the quick access or settings bar of your Samsung Galaxy Grand Neo Plus. To do this, with the Samsung Galaxy Grand Neo Plus unlocked, you can slide your finger from the top of the screen downwards, the shortcuts to device settings will be displayed.
2- Second step:
You will see at the top right a button with the on/off symbol, click on this button to continue, the screen will appear with the options to turn off, restart or Emergency mode.
If you cannot restart the Samsung Galaxy Grand Neo Plus since it is blocked and the previous method does not work, you must proceed to turn it off and turn it on again using the physical buttons.
To force a restart on your Galaxy Grand Neo Plus press and hold the power button (or unlock button) for at least 8 seconds until the Samsung or Android logo appears on the screen and release the button while it turns on again.
If the device still does not respond and you cannot restart it, it is possible that it is low on enough battery, in that case connect the Galaxy Grand Neo Plus to its charger and try the procedure again.
If it continues without responding and does not turn on or has entered a loop, it is possible that some internal component such as the motherboard, memory, screen or even the power button has been damaged so you will have to repair it or resort to the warranty.
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