How to reboot a Citycall CITYCALL I980 Plus

If you notice that your Citycall CITYCALL I980 Plus hangs, stays frozen or "thinking" for a long time, it does not react, perhaps because it is overloaded and you have thought about restarting quickly to free up its RAM memory, in just three steps we will indicate you how to restart it.

A restart does not erase any data, it only consists of turning the device off and on again, if you want to erase all the content and restore the factory, consult the following tutorial: How to restore a Citycall CITYCALL I980 Plus.

Before restarting, you must bear in mind that you must know the PIN code of the SIM card and the unlock pattern or password of the CITYCALL I980 Plus, since it will request it when it is turned on again.

Table of Contents:

Estimated time: 2 minutes.

1- First step:

Press and hold the power or unlock button on the Citycall CITYCALL I980 Plus until a screen with various options appears.

Press power button Android

2- Second step:

Among the options that are displayed on the screen of the Citycall CITYCALL I980 Plus, choose "Restart". If a confirmation message appears, press accept.

Restart Android

3- Third step:

The device will turn off and on again to perform the reboot, wait a few seconds or minutes. When it is turned on again, it will request the PIN code of the SIM card and the pattern, fingerprint or unlock code.

Restart screen Android

If the CITYCALL I980 Plus power button does not work or activate the assistant.

1- First step:

First of all, display the quick access or settings bar of your Citycall CITYCALL I980 Plus. To do this, with the Citycall CITYCALL I980 Plus unlocked, you can slide your finger from the top of the screen downwards, the shortcuts to device settings will be displayed.

Open Android quick panel

2- Second step:

Swipe a second time to fully display the shortcuts panel. You will see in the lower right part a button with the symbol to turn on / off, click on this button to continue.

Shut down/restart button on quick panel Android

3- Third step:

Several options will be displayed on the Citycall CITYCALL I980 Plus screen, including activating emergency mode, power off and the option you are looking for: "Restart". Click on the "Restart" button to continue.

Confirm restart Android

How to restart the Citycall CITYCALL I980 Plus if it is not responding?

If you cannot restart the Citycall CITYCALL I980 Plus since it is blocked and the previous method does not work, you must proceed to turn it off and turn it on again using the physical buttons.

To force a restart on your CITYCALL I980 Plus press and hold the power button (or unlock button) for at least 8 seconds until the Citycall or Android logo appears on the screen and release the button while it turns on again.

If the device still does not respond and you cannot restart it, it is possible that it is low on enough battery, in that case connect the CITYCALL I980 Plus to its charger and try the procedure again.

If it continues without responding and does not turn on or has entered a loop, it is possible that some internal component such as the motherboard, memory, screen or even the power button has been damaged so you will have to repair it or resort to the warranty.

Video instructions

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