Restart or reboot an Telcel device

Instructions to restart, reboot, unfreeze or unblock Telcel devices

How to reboot, unfreeze, unblock, or unlock a Telcel brand device from settings without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Telcel device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.