Restart or reboot an Prime device

Instructions to restart, reboot, unfreeze or unblock Prime devices

How to reboot, unfreeze, unblock, or unlock a Prime brand device from settings without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Prime device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.