Instructions to restart, reboot, unfreeze or unblock Movistar devices

How to reboot, unfreeze, unblock, or unlock a Movistar brand device from settings without losing personal data, documents, photos, settings and device content.

Do a "soft reset" if your device has been frozen in an application and is not responding.

Find your Movistar device model and find the steps to restart it without losing information, be it a mobile phone, tablet, smartwatch or activity bracelet.

Movistar G0775 Movistar G0775
Movistar G0770 Movistar G0770
Movistar Fuego 3-5M Movistar Fuego 3-5M
Movistar Elite 4-5M Movistar Elite 4-5M