How to reset or restore a Xplora XGO2

How to reset or restore a Xplora XGO2

If your smartwatch Xplora XGO2 it works very slow, it hangs, you have a full memory and you want to erase everything or you want to sell it or give it away and you want nobody to be able to access your accounts and passwords you can do a factory reset so that it returns to be like the first day.

In the following steps we explain how to format the Xplora XGO2 to erase all your information and make it totally clean as it came out of the store.

Keep in mind that a reset or return to the factory state on a smartwatch deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

Restore from the options of Xplora XGO2

If you want to make a reset using the device options to return to the factory state an Xplora XGO2 you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

Access the configuration menu or “Settings” of your Xplora XGO2.

2- Second step:

Swipe or browse the screen until you reach “General” and click on General

3- Third step:

Swipe to find “Disconnect”, “Disconnect and reset” or “Unpair” and confirm with “Done”

4- Fourth step:

Your device XGO2 from Xplora it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 4.4.

If these instructions have not worked, try to follow the following steps in your XGO2:

Go to the “Settings” and then scroll to “General Administration”. Click on “Reset device” and then confirm by clicking on “Done”.

Uninstall he Wear OS app on your phone and reinstall it, the try again.

Restore Xplora XGO2 from a mobile phone

If you want to reset the Xplora XGO2 from a linked mobile phone follow the next steps.

1- Go to Settings > Bluetooth on your smartphone and find your smartwatch under Paired devices, then tap on the gear icon at the right and choose Unpair or Forget. Xplora XGO2.

2- Uninstall the Wear OS app and reinstall on your phone and set up your smartwatch as new.

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About the device:

Xplora XGO2 is a watch / smartwatch / bracelet with dimensions of 52.5 x 42.0 x 15.6 mm, a weight of 60 grams, , a screen resolution of 1.4”.

It has a processor 1.2 GHz Quad Core, a RAM memory 512 MB and an internal memory of 4 GB.

The Xplora XGO2 comes from the factory with the Android 4.4 operating system.

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