Factory reset Xplora X5 Play
How to reset or restore a Xplora X5 Play
If your smartwatch Xplora X5 Play it works very slow, it hangs, you have a full memory and you want to erase everything or you want to sell it or give it away and you want nobody to be able to access your accounts and passwords you can do a factory reset so that it returns to be like the first day.
In the following steps we explain how to format the Xplora X5 Play to erase all your information and make it totally clean as it came out of the store.
Keep in mind that a reset or return to the factory state on a smartwatch deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.
Restore from the options of Xplora X5 Play
If you want to make a reset using the device options to return to the factory state an Xplora X5 Play you have to follow these simple steps:
Estimated time: 5 minutes.
1- First step:
Access the configuration menu or “Settings” of your Xplora X5 Play.
2- Second step:
Swipe or browse the screen until you reach “General” and click on General
3- Third step:
Swipe to find “Disconnect”, “Disconnect and reset” or “Unpair” and confirm with “Done”
4- Fourth step:
Your device X5 Play from Xplora it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 4.4.
If these instructions have not worked, try to follow the following steps in your X5 Play:
Go to the “Settings” and then scroll to “General Administration”. Click on “Reset device” and then confirm by clicking on “Done”.
Uninstall he Wear OS app on your phone and reinstall it, the try again.
Restore Xplora X5 Play from a mobile phone
If you want to reset the Xplora X5 Play from a linked mobile phone follow the next steps.
1- Go to Settings > Bluetooth on your smartphone and find your smartwatch under Paired devices, then tap on the gear icon at the right and choose Unpair or Forget. Xplora X5 Play.
2- Uninstall the Wear OS app and reinstall on your phone and set up your smartwatch as new.
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