If your Xiaomi Redmi K20 Pro smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.
In the following steps we explain how to format the Xiaomi Redmi K20 Pro to erase all your information and make it totally clean as it came out of the store.
Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your Redmi K20 Pro. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the Xiaomi Redmi K20 Pro was initially configured when factory resetting a device.
Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.
In case you do not want to erase the data from the device, you can try to restart the Xiaomi Redmi K20 Pro..
There are two ways to do a reset on a Xiaomi Redmi K20 Pro one through the mobile options and another more complete from the recovery mode.
Table of Contents:
If you want to make a reset using the device options to return to the factory state a Xiaomi Redmi K20 Pro you have to follow these simple steps:
Estimated time: 5 minutes.
1- First step:
To access the settings menu on your Xiaomi Redmi K20 Pro, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.
2- Second step:
Go down through the settings of the Xiaomi Redmi K20 Pro by sliding your finger from the bottom to the top of the screen until you find the “Additional settings” section, this is the option that has an icon with three ellipses on the left. Click to access.
3- Third step:
Scroll down the screen until you find the section called “Backup & reset.” Click to access.
4- Fourth step:
Click on “Erase all data (factory reset)” from this section it will allow us to restore the network options, applications or reset the Xiaomi Redmi K20 Pro completely.
5- Fifth step:
Click on the first option called “All files on the phone” to make a complete format of the Xiaomi Redmi K20 Pro.
6- Sixth step:
A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted. Press “Next step”.
7- Seventh step:
A second confirmation message will appear indicating that all information stored on the Xiaomi Redmi K20 Pro and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “OK”.
8- Eighth step:
If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.
9- Ninth step:
Your device Redmi K20 Pro from Xiaomi it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 9.0 (Pie); MIUI 10.
If you cannot turn on the Xiaomi Redmi K20 Pro and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset Xiaomi Redmi K20 Pro.
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About the device:
Xiaomi Redmi K20 Pro is a mobile/cell phone with dimensions of 156.7 x 74.3 x 8.8 mm (6.17 x 2.93 x 0.35 in), a weight of 191 grams, , a screen resolution of 1080 x 2340 pixels, 19.5:9 ratio (~403 ppi density).
It has a processor Octa-core (1x2.84 GHz Kryo 485 & 3x2.42 GHz Kryo 485 & 4x1.8 GHz Kryo 485), a graphics card Adreno 640, a RAM memory 6 GB / 8 GB and an internal memory of 256 GB or 128 GB or 64 GB.
The Xiaomi Redmi K20 Pro comes from the factory with the Android 9.0 (Pie); MIUI 10 operating system.