How to reset or restore a TP-LINK Neffos C9s

How to reset or restore a TP-LINK Neffos C9s

If your TP-LINK Neffos C9s smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the TP-LINK Neffos C9s to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your Neffos C9s. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the TP-LINK Neffos C9s was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the TP-LINK Neffos C9s..

There are two ways to do a reset on a TP-LINK Neffos C9s one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of TP-LINK Neffos C9s

If you want to make a reset using the device options to return to the factory state a TP-LINK Neffos C9s you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your TP-LINK Neffos C9s, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

Settings icon Android

2- Second step:

Scroll down the TP-LINK Neffos C9s settings to the bottom where you will see the section called “System”, click or tap to continue.

System icon Android

3- Third step:

If you see a section called “Advanced” click to display the advanced options of the TP-LINK Neffos C9s.

System menu Android

4- Fourth step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the TP-LINK Neffos C9s completely.

Advanced options Android

5- Fifth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

Reset options Android

6- Sixth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted. Press “Reset phone”.

Reset phone confirmation

7- Seventh step:

A second confirmation message will appear indicating that all information stored on the TP-LINK Neffos C9s and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase Everything”.

Erase Everything confirmation

8- Eighth step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

Confirm your pattern Android

9- Ninth step:

Your device Neffos C9s from TP-LINK it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 6.0 Marshmallow, Android 7.0 Nougat.

Android is starting

If you cannot turn on the TP-LINK Neffos C9s and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset TP-LINK Neffos C9s.

Video instructions

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About the device:

TP-LINK Neffos C9s is a mobile/cell phone with dimensions of 77.5 mm (millimeters), 7.75 cm (centimeters), 0.254 ft (feet)3.051 in (inches), a weight of 168 grams, , a screen resolution of 1080 x 1920 pixels.

It has a processor 2x 2.3 GHz ARM Cortex-A72, 4x 1.85 GHz ARM Cortex-A53, 4x 1.4 GHz ARM Cortex-A53, a graphics card ARM Mali-T880 MP4, a RAM memory 4 GB and an internal memory of 64 GB.

The TP-LINK Neffos C9s comes from the factory with the Android 6.0 Marshmallow, Android 7.0 Nougat operating system.

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