How to reset or restore a Starmobile Play Dash

How to reset or restore a Starmobile Play Dash

If your mobile/cell phone Starmobile Play Dash works very slow, it hangs, you want to bypass screen lock, or memory is full, and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your files and passwords. You can do a factory reset so that it returns to be like the first day.

In the following steps we explain how to format the Starmobile Play Dash to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your Play Dash. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the Starmobile Play Dash was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the Starmobile Play Dash..

There are two ways to do a reset on a Starmobile Play Dash one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of Starmobile Play Dash

If you want to make a reset using the device options to return to the factory state a Starmobile Play Dash you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your Starmobile Play Dash, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

Settings icon Android

2- Second step:

Scroll down the Starmobile Play Dash settings to the bottom where you will see the section called “System”, click or tap to continue.

System icon Android

3- Third step:

If you see a section called “Advanced” click to display the advanced options of the Starmobile Play Dash.

System menu Android

4- Fourth step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the Starmobile Play Dash completely.

Advanced options Android

5- Fifth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

Reset options Android

6- Sixth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted. Press “Reset phone”.

Reset phone confirmation

7- Seventh step:

A second confirmation message will appear indicating that all information stored on the Starmobile Play Dash and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase Everything”.

Erase Everything confirmation

8- Eighth step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

Confirm your pattern Android

9- Ninth step:

Your device Play Dash from Starmobile it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 6.0 Marshmallow.

Android is starting

If you cannot turn on the Starmobile Play Dash and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset Starmobile Play Dash.

Video instructions

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About the device:

Starmobile Play Dash is a mobile/cell phone with dimensions of 67 mm (millimeters), 6.7 cm (centimeters), 0.22 ft (feet), 2.64 in (inches), , a screen resolution of 480 x 854 pixels.

It has a processor ARM Cortex-A7, a RAM memory 1 GB and an internal memory of 8 GB (gigabytes).

The Starmobile Play Dash comes from the factory with the Android 6.0 Marshmallow operating system.

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