Microsoft Surface 3

Microsoft Surface 3

How to reset or restore a Microsoft Surface 3

If your Microsoft Surface 3 smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the Microsoft Surface 3 to erase all your information and make it totally clean as it came out of the store.

Keep in mind that a reset or return to the factory state on a tablet deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the Microsoft Surface 3..

Restore from the options of Microsoft Surface 3

If you want to make a reset using the device options to return to the factory state a Microsoft Surface 3 you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

Press the start icon, this is the icon that appears on the taskbar of your Microsoft Surface 3 on the far left with the Windows icon.

Start Windows icon

2- Second step:

Press the settings icon, it is the icon of a cogwheel. You can also use the search engine and type “settings” to find it quickly.

Configuration icon Windows

3- Third step:

Once the Microsoft Surface 3 configuration is open, click on the “Update and security” option.

Update and security Windows

4- Fourth step:

In the menu on the left look for the option called “Recovery”, press to continue with the factory reset of the Microsoft Surface 3.

Recovery Windows

5- Fifth step:

“Reset this PC” will appear as the first option, a small descriptive text and below it a button with the text “Get started”. Click on start to continue.

Start recovery Windows

6- Sixth step:

Next, you will see a window on the Microsoft Surface 3 screen with two options: “Keep my files” and “Remove everything”. If you want to do a soft restore, click on “Keep my files”, the configuration and installed applications will be deleted but the personal files will be kept. If what you want is to perform a factory restore or “hard reset”, click on “Remove everything”, this option will erase all the information from the internal storage and restore Windows to its factory state to be able to reconfigure it as if it were new.

Choose an recovery option Windows

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About the device:

Microsoft Surface 3 is a tablet with dimensions of 187mm / 267mm / 8,7mm, a weight of 622 grams, , a screen resolution of 1920x1080 px.

It has a processor , a RAM memory 2 GB and an internal memory of 32 GB.

The Microsoft Surface 3 comes from the factory with the Windows 8.1 operating system.

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