How to reset Kruger-Matz LIVE 9 - Factory reset and erase all data

How to reset or restore a Kruger-Matz LIVE 9

If your Kruger-Matz LIVE 9 smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the Kruger-Matz LIVE 9 to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your LIVE 9. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the Kruger-Matz LIVE 9 was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the Kruger-Matz LIVE 9..

There are two ways to do a reset on a Kruger-Matz LIVE 9 one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of Kruger-Matz LIVE 9

If you want to make a reset using the device options to return to the factory state a Kruger-Matz LIVE 9 you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your Kruger-Matz KM0497-GR, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

2- Second step:

Scroll down the Kruger-Matz LIVE 9 settings to the bottom where you will see the section called “System”, click or tap to continue.

3- Third step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the Kruger-Matz LIVE 9 completely.

4- Fourth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

5- Fifth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted.

The Google accounts linked to this Kruger-Matz LIVE 9 will also be displayed, IMPORTANT: after formatting and rebooting, the device will ask you to enter the password of the main Google account so you must know it or have it written down before doing a restore factory.

Press “Erase all data”.

6- Sixth step:

A second confirmation message will appear indicating that all information stored on the Kruger-Matz LIVE 9 and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase all data”.

7- Seventh step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

8- Eighth step:

Your device LIVE 9 from Kruger-Matz it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android.

If you cannot turn on the Kruger-Matz LIVE 9 and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset LIVE 9.