How to reset or restore a General Mobile GM 9 Plus

How to reset or restore a General Mobile GM 9 Plus

If your General Mobile GM 9 Plus smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the General Mobile GM 9 Plus to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your GM 9 Plus. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the General Mobile GM 9 Plus was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the General Mobile GM 9 Plus..

There are two ways to do a reset on a General Mobile GM 9 Plus one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of General Mobile GM 9 Plus

If you want to make a reset using the device options to return to the factory state a General Mobile GM 9 Plus you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your General Mobile GM 9 Plus, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

Settings icon Android

2- Second step:

Scroll down the General Mobile GM 9 Plus settings to the bottom where you will see the section called “System”, click or tap to continue.

System icon Android

3- Third step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the General Mobile GM 9 Plus completely.

Android reset options

4- Fourth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

Factory reset Android

5- Fifth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted.

The Google accounts linked to this General Mobile GM 9 Plus will also be displayed, IMPORTANT: after formatting and rebooting, the device will ask you to enter the password of the main Google account so you must know it or have it written down before doing a restore factory.

Press “Erase all data”.

Erase all data (factory reset) Android

6- Sixth step:

A second confirmation message will appear indicating that all information stored on the General Mobile GM 9 Plus and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase all data”.

Erase Everything confirmation

7- Seventh step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

Confirm your pattern Android

8- Eighth step:

Your device GM 9 Plus from General Mobile it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 9.0 Pie.

Android is starting

If you cannot turn on the General Mobile GM 9 Plus and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset GM 9 Plus.

Video instructions

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About the device:

General Mobile GM 9 Plus is a mobile/cell phone with dimensions of 75.5 mm (millimeters), 7.55 cm (centimeters), 0.25 ft (feet), 2.97 in (inches), a weight of 175 grams, , a screen resolution of 1080 x 2280 pixels.

It has a processor 4x 2.0 GHz ARM Cortex-A73, 4x 2.0 GHz ARM Cortex-A53 and an internal memory of 32 GB (gigabytes).

The General Mobile GM 9 Plus comes from the factory with the Android 9.0 Pie operating system.

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