How to reset or restore a BQ Aquaris U2

How to reset or restore a BQ Aquaris U2

If your BQ Aquaris U2 smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the BQ Aquaris U2 to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your Aquaris U2. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the BQ Aquaris U2 was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the BQ Aquaris U2..

There are two ways to do a reset on a BQ Aquaris U2 one through the mobile options and another more complete from the recovery mode.

Table of Contents:

Restore from the options of BQ Aquaris U2

If you want to make a reset using the device options to return to the factory state a BQ Aquaris U2 you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your BQ Aquaris U2, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

Settings icon Android

2- Second step:

Scroll down the BQ Aquaris U2 settings to the bottom where you will see the section called “System”, click or tap to continue.

System icon Android

3- Third step:

If you see a section called “Advanced” click to display the advanced options of the BQ Aquaris U2.

System menu Android

4- Fourth step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the BQ Aquaris U2 completely.

Advanced options Android

5- Fifth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

Reset options Android

6- Sixth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted. Press “Reset phone”.

Reset phone confirmation

7- Seventh step:

A second confirmation message will appear indicating that all information stored on the BQ Aquaris U2 and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase Everything”.

Erase Everything confirmation

8- Eighth step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

Confirm your pattern Android

9- Ninth step:

Your device Aquaris U2 from BQ it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android 7.1.2 (Nougat), upgradable to Android 8.0 (Oreo).

Android is starting

If you cannot turn on the BQ Aquaris U2 and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset BQ Aquaris U2.

Video instructions

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About the device:

BQ Aquaris U2 is a mobile/cell phone with dimensions of 148.1 x 72.9 x 8.4 mm (5.83 x 2.87 x 0.33 in), a weight of 155 grams, , a screen resolution of 720 x 1280 pixels, 16:9 ratio (~282 ppi density).

It has a processor Octa-core 1.4 GHz Cortex-A53, a graphics card Adreno 505, a RAM memory 2 GB / 3 GB and an internal memory of 32 GB, 3 GB RAM or 16 GB, 2 GB RAM.

The BQ Aquaris U2 comes from the factory with the Android 7.1.2 (Nougat), upgradable to Android 8.0 (Oreo) operating system.

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