How to reset or restore an Amazfit Neo

How to reset or restore an Amazfit Neo

If your smartwatch Amazfit Neo it works very slow, it hangs, you have a full memory and you want to erase everything or you want to sell it or give it away and you want nobody to be able to access your accounts and passwords you can do a factory reset so that it returns to be like the first day.

In the following steps we explain how to format the Amazfit Neo to erase all your information and make it totally clean as it came out of the store.

Keep in mind that a reset or return to the factory state on a smartwatch deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

Restore from the options of Amazfit Neo

If you want to make a reset using the device options to return to the factory state an Amazfit Neo you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

Access the configuration menu or “Settings” of your Amazfit Neo.

2- Second step:

Swipe or browse the screen until you reach “General” and click on General

3- Third step:

Swipe to find “Disconnect”, “Disconnect and reset” or “Unpair” and confirm with “Done”

4- Fourth step:

Your device Neo from Amazfit it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system .

If these instructions have not worked, try to follow the following steps in your Neo:

Go to the “Settings” and then scroll to “General Administration”. Click on “Reset device” and then confirm by clicking on “Done”.

Uninstall he Wear OS app on your phone and reinstall it, the try again.

Restore Amazfit Neo from a mobile phone

If you want to reset the Amazfit Neo from a linked mobile phone follow the next steps.

1- Go to Settings > Bluetooth on your smartphone and find your smartwatch under Paired devices, then tap on the gear icon at the right and choose Unpair or Forget. Amazfit Neo.

2- Uninstall the Wear OS app and reinstall on your phone and set up your smartwatch as new.

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About the device:

Amazfit Neo is a watch / smartwatch / bracelet with dimensions of 40,3*41*11,7 mm, a weight of 32 grams, , a screen resolution of 1,2”.

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