If you need to turn off your Plum Compass, either because you need to save battery at night, get on a plane, protect your privacy, or switch it off to take it in for repair and you don't know or remember how to do it, in a few simple steps we show you the instructions to completely turn off your device.
In recent updates to the Android operating system, the power button is no longer used to turn off the Compass, but has been replaced by the virtual assistant, so the shutdown option has been a little more hidden.
Table of Contents:
Estimated time: 2 minutes.
1- First step:
With the Plum Compass locked or unlocked, long press the power or unlock button until a screen with several options appears.
2- Second step:
Among the options displayed on the screen of the Plum Compass, choose "Power off". If a confirmation message appears, tap accept.
3- Third step:
The screen will go dark and the Plum Compass will turn off, wait a few seconds or minutes for the shutdown to complete. When it is turned on again, it will request the PIN code of the SIM card and the pattern, fingerprint or unlock code.
1- First step:
First of all, display the quick access or settings bar of your Plum Compass. To do this, with the Plum Compass unlocked, you can slide your finger from the top of the screen downwards, the shortcuts to device settings will be displayed.
2- Second step:
Swipe a second time to fully display the shortcuts panel. You will see in the lower right part a button with the symbol to turn on / off, click on this button to continue.
3- Third step:
Several options will be displayed on the Compass screen, including activating emergency mode, restarting, and the option you are looking for: "Turn off". Click on the "Turn off" button to continue.
If you cannot turn off the Plum Compass since it is blocked and the previous method does not work, you must proceed to turn it off and on again using the physical buttons.
To force shutdown your Compass press and hold the power button (or unlock button) for at least 8 seconds until the Plum or Android logo appears on the screen and release the button as it powers up again.
As a last resort, if you can't turn off the Compass with any of the above methods and you need to turn it off, you should wait for the battery to run down. You can keep the screen on and do heavy usage to drain the battery faster.
If the device still does not respond, does not turn off, or is stuck in a loop, it may indicate a hardware issue, such as a malfunctioning motherboard, memory, screen, or power button. In this case, you may need to have it repaired or use your warranty.
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