If you need to turn off your Alcatel OneTouch Hero 8, either because you need to save battery at night, get on a plane, protect your privacy, or switch it off to take it in for repair and you don't know or remember how to do it, in a few simple steps we show you the instructions to completely turn off your device.
In recent updates to the Android operating system, the power button is no longer used to turn off the OneTouch Hero 8, but has been replaced by the virtual assistant, so the shutdown option has been a little more hidden.
Table of Contents:
Estimated time: 2 minutes.
1- First step:
With the Alcatel OneTouch Hero 8 locked or unlocked, long press the power or unlock button until a screen with several options appears.
2- Second step:
Among the options displayed on the screen of the Alcatel OneTouch Hero 8, choose "Power off". If a confirmation message appears, tap accept.
3- Third step:
The screen will go dark and the Alcatel OneTouch Hero 8 will turn off, wait a few seconds or minutes for the shutdown to complete. When it is turned on again, it will request the PIN code of the SIM card and the pattern, fingerprint or unlock code.
1- First step:
First of all, display the quick access or settings bar of your Alcatel OneTouch Hero 8. To do this, with the Alcatel OneTouch Hero 8 unlocked, you can slide your finger from the top of the screen downwards, the shortcuts to device settings will be displayed.
2- Second step:
Swipe a second time to fully display the shortcuts panel. You will see in the lower right part a button with the symbol to turn on / off, click on this button to continue.
3- Third step:
Several options will be displayed on the OneTouch Hero 8 screen, including activating emergency mode, restarting, and the option you are looking for: "Turn off". Click on the "Turn off" button to continue.
If you cannot turn off the Alcatel OneTouch Hero 8 since it is blocked and the previous method does not work, you must proceed to turn it off and on again using the physical buttons.
To force shutdown your OneTouch Hero 8 press and hold the power button (or unlock button) for at least 8 seconds until the Alcatel or Android logo appears on the screen and release the button as it powers up again.
As a last resort, if you can't turn off the OneTouch Hero 8 with any of the above methods and you need to turn it off, you should wait for the battery to run down. You can keep the screen on and do heavy usage to drain the battery faster.
If the device still does not respond, does not turn off, or is stuck in a loop, it may indicate a hardware issue, such as a malfunctioning motherboard, memory, screen, or power button. In this case, you may need to have it repaired or use your warranty.
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