Find my Mobvoi Ticwatch Pro

1- First step:

First of all, you are going to check that you have activated the location in your Mobvoi Ticwatch Pro, if you already have it activated you can go to point 4. Unfold the quick access bar by sliding your finger from the top down on the screen of your Ticwatch Pro. Click on the Settings icon to start.

2- Second step:

Scroll down the screen of your Mobvoi Ticwatch Pro until you find the section called "Connectivity", press to access these settings.

3- Third step:

Scroll down until you find the "Location" section and check that it is activated. If it is not activated, click on the icon to activate it.

4- Fourth step:

To find or locate a lost or stolen Mobvoi Ticwatch Pro and know its approximate location, you first need to have access to a computer, tablet or smartphone with an internet connection.

Open the following page https://www.google.com/android/find.

If you have another Android device linked to the same account, you can do it through an application called “Google Find my device” from Google LLC. We recommend using the official Google application and not any other application available on Google Play.

5- Fifth step:

If you haven't logged into your Google account, when accessing https://www.google.com/android/find you'll be prompted to enter your email and password. Make sure to use the email linked to your Mobvoi Ticwatch Pro.

6- Sixth step:

Once you're logged in, you'll see several options in the menu on the left, such as playing a sound, locking the device and erasing all data from your Mobvoi Ticwatch Pro.

You can also check the battery level and whether it's connected to a Wi-Fi or GSM/3G/4G/5G network. If your Mobvoi Ticwatch Pro isn't the first device listed, you can switch between your registered Android devices at the top by clicking on each one.

7- Seventh step:

If you think your Mobvoi Ticwatch Pro is nearby, whether in another room, outside, or where you lost it, it's best to press the option to play a sound.

The Mobvoi Ticwatch Pro will make a sound at maximum volume even if it is muted until “stop” is pressed on the screen for 5 minutes.

8- Eighth step:

If you don't hear your Mobvoi Ticwatch Pro ringing, it's either too far away, or you're unsure where it was lost or if it was stolen. In that case, the next step is to try to find its approximate location.

Using the map, you can see where your Mobvoi Ticwatch Pro is located. If it doesn't appear on the map, it's likely because GPS is turned off or it doesn't have a network connection to triangulate its location.

9- Ninth step:

If you can't locate your Mobvoi Ticwatch Pro on the first try, you can try again later in case someone finds it and it connects to a known Wi-Fi network or a GSM, 4G, or 5G network.

If you still can't locate it, you can lock the device and display a message or phone number on the screen so the person who finds it can contact you. Click on 'SECURE DEVICE' to lock the Ticwatch Pro and sign out of your Google account.

10- Tenth step

If you can't locate your Mobvoi Ticwatch Pro after several days and consider it lost, you can permanently delete all its content, including photos, emails, apps, social media accounts, credit cards, and more.

You must bear in mind that once all the content is deleted you will not be able to go back or locate it, this is a step to prevent whoever finds or has your Ticwatch Pro from accessing your personal information.

To carry out this complete deletion, click on “ERASE DEVICE”, it may ask us to re-enter your Google account to avoid deleting everything by mistake and make sure that no one else can delete the content of your Mobvoi Ticwatch Pro.