WhatsApp is an instant messaging application belonging to Facebook since 2016, it is the most used messaging application in the world that is why it is very useful to have it installed on your KENEKSI Step.
In this tutorial we will provide you with instructions to download, install and configure WhatsApp in a Step in a few minutes and in a few simple steps.
WhatsApp is no longer compatible with this Step since it can currently only be installed on devices that support version 5 of the Android operating system. More information.
Table of Contents:
Estimated time: 5 minutes.
1- First step:
To install WhatsApp in your Step you have several options, if you KENEKSI Step has the app store “Play Store” looks for its icon and clicks on it.
If, on the other hand, your KENEKSI Step doesn't have a Play Store, see the following article: Google Play alternatives
2- Second step:
At the top of the Play Store application store there is a search engine, click on it and type “WhatsApp”.
3- Third step:
Among the options or suggestions that will appear select “WhatsApp Messenger”.
4- Fourth step:
Make sure to select the legitimate version of WhatsApp belonging to the company WhatsApp LLC, if you have a company phone number you can install WhatsApp Business, this version has specific options for companies.
Click on “Install” or “Get” to begin installing the application on your KENEKSI Step. It may ask you for confirmation to download the App if you are not connected to a Wi-Fi network since the data will be deducted from your rate that the application occupies.
Wait while WhatsApp is installed.
5- Fifth step:
Once installed you will see the option “Open”, if you wish you can return to the home screen of your KENEKSI Step, you will have the green WhatsApp icon on this screen, if you do not find it, drag to the right until you find it. Open WhatsApp.
6- Sixth step:
Accept the WhatsApp terms and conditions, click “Agree and continue”.
7- Seventh step:
Enter your phone number, check that the prefix corresponds to your country. You will receive an SMS in that phone number so it must be correct and you must have access to that number, if it's your Step's phone number the app will automatically read the SMS and confirm that it is correct, in case that you do not have to enter the code received by SMS.
Press Ok or Next.
8- Eighth step:
Enter your username, the name you want to appear to your contacts on WhatsApp. You can also upload a photo to be recognized.
9- Ninth step:
Press continue and you're done, you already have WhatsApp installed and configured in your Step with the operating system Android 4.4. Start writing to your contacts by pressing the button +.
You can also make video calls from your KENEKSI Step through WhatsApp thanks to its selfie or front camera and its 4'' screen, if you want to know how to make video calls from WhatsApp or using other applications see the following tutorial: Video calls on KENEKSI Step
The procedure is the same, simply search for “WhatsApp Business” in your app store KENEKSI and download it. WhatsApp Business is the enterprise version of WhatsApp, with it you can talk with your customers through this messaging app. You can have the two applications installed on the same device Step.
If your Step do not have the Google application store or you want to download it from alternative stores you can do it by following the steps below:
First you must enable the installation of applications from unknown sources, for this you must go to Settings, it is the icon of the gear. Then click on “Security”, look for the section “Unknown Origins” or “Unknown Sources” and mark it. It will ask for confirmation, click OK and you have your Step ready to install apps from other alternative application stores.
We only advise installing apps from trusted apps stores like uptodown.com and aptoide.com.
Consult the following article to learn more in detail how to install apps without Google Play from alternative stores and how to install Google Play if your device does not have it incorporated Alternatives to Google Play.
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