How to force a factory reset or hard reset on True devices

Force restore, also called “hard reset” of an True brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an True device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 33 devices and get the steps to do a hard reset.

True Smart Max 4-0 True Smart Max 4-0
True Smart Max 4-0 Plus True Smart Max 4-0 Plus
True Smart Champ 4-0 True Smart Champ 4-0
True Smart A3 5-0 Plus True Smart A3 5-0 Plus
True Smart A2 5-0 Plus True Smart A2 5-0 Plus
True Smart A1 5-0 Plus True Smart A1 5-0 Plus
True Smart 5-0 True Smart 5-0
True Smart 5-0 Slim True Smart 5-0 Slim
True Smart 4G Speedy 5 True Smart 4G Speedy 5
True Smart 4G Speedy 5-0 Plus True Smart 4G Speedy 5-0 Plus
True Smart 4G Speedy 4-0 Plus True Smart 4G Speedy 4-0 Plus
True Smart 4G Speedy 4-0 Plus V03 True Smart 4G Speedy 4-0 Plus V03
True Smart 4G Speedy 4 Inch True Smart 4G Speedy 4 Inch
True Smart 4G Plus True Smart 4G Plus
True Smart 4G Octa 5-5 True Smart 4G Octa 5-5
True Smart 4G Max 5-5 True Smart 4G Max 5-5
True Smart 4G Max 5-0 True Smart 4G Max 5-0
True Smart 4G Max 4-0 True Smart 4G Max 4-0
True Smart 4G M1 True Smart 4G M1
True Smart 4G M1 Plus True Smart 4G M1 Plus