How to force a factory reset or hard reset on Telcel devices

Force restore, also called “hard reset” of an Telcel brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Telcel device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 4 devices and get the steps to do a hard reset.

Telcel PCD E501 Telcel PCD E501
Telcel Nyx Orbis Telcel Nyx Orbis
Telcel Nyx Lux Telcel Nyx Lux
Telcel Lanix Ilium X100 Telcel Lanix Ilium X100