Force restore, also called “hard reset” of an Huawei brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.
Keep in mind that force restoring an Huawei device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.
Use the search engine or browse through the list to find your device among the 436 devices and get the steps to do a hard reset.
Ngonidzashe - 07/05/2024 03:26
My Huawei y7 prime 2019 stuck up when it shut off due to power then i tryed to charge it when it lights up it displays 3 options the firstly is Reboot system now.
Secondly is wipe data/factory reset.
Thirdly is wipe cache partion. I tried all these steps but nothing worked