How to force a factory reset or hard reset on HPL devices

Force restore, also called “hard reset” of an HPL brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an HPL device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 2 devices and get the steps to do a hard reset.

HPL Xpress A9500 HPL Xpress A9500
HPL Platinum A65 HPL Platinum A65