How to force a factory reset or hard reset on Hero devices

Force restore, also called “hard reset” of an Hero brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Hero device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 22 devices and get the steps to do a hard reset.

Hero V6888 Hero V6888
Hero JY139 Hero JY139
Hero H9500 plus Hero H9500 plus
Hero H8000 Ultra Slim Hero H8000 Ultra Slim
Hero H7500 Hero H7500
Hero H7500 Plus Hero H7500 Plus
Hero H7300 Hero H7300
Hero H6000 3G Hero H6000 3G
Hero H600 Hero H600
Hero H5500 Hero H5500
Hero H5300 3G Hero H5300 3G
Hero H5000 Hero H5000
Hero H4300 Hero H4300
Hero H400 Hero H400
Hero H3088 Hero H3088
Hero H300 Hero H300
Hero H2000 Hero H2000
Hero H200 QWERTY Hero H200 QWERTY
Hero A800 Hero A800
Hero A8 QWERTY Hero A8 QWERTY