How to force a factory reset or hard reset on Genx devices

Force restore, also called “hard reset” of an Genx brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Genx device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 5 devices and get the steps to do a hard reset.

Genx X3 Genx X3
Genx H2 Genx H2
Genx H1 Genx H1
Genx GX-X2 Genx GX-X2
Genx E1 Genx E1