How to force a factory reset or hard reset on Disney devices

Force restore, also called “hard reset” of an Disney brand device is necessary when the device does not turn on, shows an error or does not respond and it is not possible to reset it from the device settings.

Keep in mind that force restoring an Disney device will erase everything on it and you need to know the passkey to be able to turn it back on even after force restoring.

Use the search engine or browse through the list to find your device among the 6 devices and get the steps to do a hard reset.

Disney Mobile DM016SH Disney Mobile DM016SH
Disney Mobile DM015K Disney Mobile DM015K
Disney Mobile DM001C Princess Disney Mobile DM001C Princess
Disney Mobile DM001C Mickey Disney Mobile DM001C Mickey
Disney mobile DM-01K Disney mobile DM-01K
Disney Mobile DM-01J Disney Mobile DM-01J