How to hard reset or fully wipe 3GO Droxio Senna

If your 3GO Droxio Senna does not turn on, it does not react, it shows an error message when it turns on or you want to sell it, give it away or take it in for repair and you want to make sure that all the content stored in its internal memory is erased, you will have to force its restoration.

Forcing the restore or doing a “hard reset” is a drastic method that can be used when the Droxio Senna settings cannot be accessed either because the password has been forgotten or the operating system is corrupted.

If you can access the settings of your Droxio Senna and want to perform a restore, it is preferable to do so using the “Reset” method, otherwise continue reading to see step by step how to force the reset, format or do a “hard reset”.

This procedure erases all the content stored on the Droxio Senna so if possible, you should make a backup copy of your data before proceeding and unlink the Google account.

Estimated time: 5 minutes.

1- First step:

First of all, turn off your 3GO Droxio Senna completely. If you can't unlock the screen, press and hold the power button for about 20 seconds and the phone will turn off.

Power Off 3GO Droxio Senna

2- Second step:

Simultaneously press the power key and the volume key down on the 3GO Droxio Senna for a few seconds. On some devices, depending on the Android version, the combination may be the power key and the volume key up.

Hard reset buttons

3- Third step:

When the 3GO logo is displayed, release the buttons. In the following menu, the touch screen does not work, so you must move through the menu with the volume up and volume down keys until you reach the option "Wipe data/factory reset" and press the power button to access it.

This menu is usually displayed in English, if the device menu appears in Chinese characters, see how to reset a mobile in Chinese.

Hard reset buttons

4- Fourth step:

A warning message will appear to avoid hard reset the 3GO Droxio Senna by mistake. Use the Volume Up and Volume Down keys to select the "Yes" option and press the Power button to activate the option.

Menú Android Recovery

5- Fifth step:

After a few seconds, the formatting and deletion of all data from the 3GO Droxio Senna will have been carried out, returning to its factory state, now it is necessary to restart the Droxio Senna so using the volume up and volume down buttons, move to the option "Reboot system now" and press the power button to proceed to the restart.

Menú Android Recovery

Keep in mind that depending on the country, model and firmware updates of the 3GO Droxio Senna, the procedure may be slightly different.

If you have had problems performing a forced restore of the Droxio Senna , consult the following articles with frequent problems that appear below, if you cannot find a solution to your problem, consult the section “Frequently Asked Questions about 3GO Droxio Senna” and leave your comment so that we can consult it and offer better service.

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