Troubleshoots NEO

Frequently asked questions about NEO phones, tablets and watches

Answers to frequently asked questions on NEO devices. Reasons for a hard reset or reset a NEO, Is it safe to do a hard reset or format in a NEO?, What data is deleted when performing a hard reset in a NEO?, What should I do before doing a hard reset?, Can I install Fortnite on my NEO?, I forgot the PIN code of my NEO, I forgot unlock pattern, How to make my NEO faster?, How to update my NEO? How to backup my NEO?