Troubleshoots Hero

Frequently asked questions about Hero phones, tablets and watches

Answers to frequently asked questions on Hero devices. Reasons for a hard reset or reset a Hero, Is it safe to do a hard reset or format in a Hero?, What data is deleted when performing a hard reset in a Hero?, What should I do before doing a hard reset?, Can I install Fortnite on my Hero?, I forgot the PIN code of my Hero, I forgot unlock pattern, How to make my Hero faster?, How to update my Hero? How to backup my Hero?