Troubleshoots Blackview N1000

These are some common reasons why you might want to reset, format, or perform a hard/factory reset on your Blackview N1000:

— My Blackview N1000 is running very slowly, and I want to format it.

— I’ve forgotten my unlock pattern or PIN code for the screen.

— The Blackview N1000 is frozen or unresponsive.

— There isn’t enough storage space on my Blackview N1000 to install new applications.

— I want to erase all information before selling or giving away my Blackview N1000.

— I need to restore my Blackview N1000 to factory settings.

— My Blackview N1000 is having trouble receiving calls.

Click the following link to see instructions on resetting Blackview N1000

Before performing a hard reset or formatting your Blackview N1000, you should know that all data and configurations will be erased, returning the device to its factory settings.

Formatting should generally not pose any risk to your Blackview N1000; however, it’s essential to follow all the steps carefully. Ensure that the battery is fully charged, and if possible, keep the device connected to the charger during the process.

If something goes wrong during the reset, restarting from the beginning and following the steps again usually resolves the issue, allowing the process to be completed successfully. Nevertheless, there is always some risk involved in performing a hard reset, which can depend on the condition of the device. You should weigh whether you're comfortable taking that risk or if you'd prefer to seek assistance from a professional.

Performing a hard reset or formatting your Blackview N1000 will erase all data stored since the device was first launched.

This means that all applications you have installed will be deleted (pre-installed applications will remain). Any settings or customizations made to the device will also be removed.

Your N1000 will be unlinked from all social media accounts and services, including Google, Facebook, Instagram, email, and iTunes.

Additionally, all chat conversations, messages, photos, videos, audio files, and documents downloaded while using your Blackview N1000 will be deleted.

While this data will be removed from the N1000, if you have linked it to a cloud backup service (such as iCloud or Google Drive), you can restore your data by connecting your account to a new device and connecting to Wi-Fi. This will allow you to download all backed-up data, including messages, chats, photos, videos, multimedia files, and browsing history.

First and foremost, we recommend making a backup of all your data on the Blackview N1000. You can do this by connecting the N1000 to a computer via a cable and transferring your data using a file browser or a dedicated backup program. Alternatively, you can use an SD card or the simplest method: back up to the cloud through services like Google Drive, Microsoft OneDrive, Apple iCloud, Dropbox, or Amazon Drive.

Secondly, ensure that your Blackview has at least 80% battery power. If possible, keep it connected to the charger while performing the reset process.

If you have forgotten the PIN code of your Blackview N1000 SIM card, do not enter the wrong code more than twice or you will block the SIM card. A hard reset will not take effect in this case, the only solution is to look for the PUK code that you must have on the plastic card where your SIM card came from, in case you cannot find it, contact your telephone company to provide you with the PUK code, With this code you can create a new PIN code. Do not enter a wrong PUK code or the SIM card will be unusable and you will have to request a new one from your telephone company.

If you have a Google account associated with your Blackview N1000 and you remember the password you can unlock your Blackview.

After several attempts to try to unlock the N1000, the phrase “Forgot your password?” Will appear in the lower left. or “Forgotten the password” click on it, now enter the password of your Google account and your Blackview N1000 will be unlocked.

Once unlocked you can change the unlock pattern or lock PIN code from the KaiOS operating system settings.

If you do not remember the password of your Google account you must use a computer or other device to try to recover the password through a secret question or a second email account, if it is also not possible to recover the Google password the last option to unlock your Blackview N1000 is to do a hard reset or factory reset so you will erase all the information stored in your 4 GB and all its settings.

There are several methods to improve the speed of a N1000 from Blackview before resorting to acquiring a new model or resorting to more drastic methods.

Unlike a computer or laptop, we cannot expand the RAM of a Blackview N1000 from 1 GB which comes by default so we have to look for methods to improve its performance.

1- Perform an unnecessary application cleanup. Check all downloaded applications you do not use and delete them.

2- Remove pre-installed applications. Your Blackview N1000 comes with pre-installed applications that you may not use and are taking up space in your 4 GB memory.

3- Pass media files to memory card.

4- Keep your Blackview N1000 updated to the latest software version, KaiOS it is the version of the operating system with which it was released but possibly new versions have come out with performance improvements.

5- Try restarting your Blackview N1000

6- Install an antivirus or cleaning application.

7- As a last option you can perform a format, factory reset or hard reset of your Blackview.

The frequencies or bands of mobile telephony used in the United States are the following:
2G/GSM: GSM 850 MHz, GSM 1900 MHz.
3G/WCDMA: UMTS 850 MHz, UMTS 1900 MHz, UMTS 1700 MHz, UMTS 2100 MHz.
4G/LTE: LTE 700 MHz, LTE 800 MHz, LTE 1700 MHz, LTE 1900 MHz, LTE 2100 MHz, LTE WCS 2300 MHz (30), LTE 2500 MHz.
5G: 3100 – 3550 MHz (and 3700 – 4200 MHz).

The Blackview N1000 has a 2G connectivity: B2/B3/B5/B8

A 3G connectivity: B1/B8

4G / LTE connectivity: FDD: B1/B3/B7/B8/B20/B19 TDD:B40

The frequencies or bands of cellular telephony used in the United Kingdom are the following:

You can check if the Blackview N1000 works in the United Kingdom since it has a connectivity 2G: B2/B3/B5/B8

A 3G connectivity: B1/B8

4G / LTE connectivity: FDD: B1/B3/B7/B8/B20/B19 TDD:B40

Keep your Blackview N1000 updated it is very important especially to receive the latest corrections in security and to receive the latest news of the operating system as well as improvements in speed and battery performance.

Before updating the Blackview N1000 make sure you have a fully charged battery and be connected to a Wi-Fi network, since a large amount of data must be downloaded.

To update your Blackview N1000 you must go to Settings, this is the gear icon on the home screen of your Blackview, scroll down and click on “Software Updates” and then on “Check for updates”.

To make a backup of your Blackview N1000 there are several methods.

The most economical method to make a backup is to connect the Blackview N1000 to a computer using the USB cable and make a copy of the files using the file browser.

To perform a cloud backup you need a cloud backup service, on Android devices the default built-in service is Google Drive.

With Google Drive you have 15Gb free, there are other similar services of other companies all with limited free storage space option such as Microsoft OneDrive, Amazon Photos or Dropbox.

If what you want is to make a backup only of the photos and videos made with your Blackview you can use Google Photos, You will have all your photos and videos organized and you can configure it to be uploaded automatically at the time of capturing or uploaded all when connecting to a Wi-Fi network.

If your Blackview N1000 it does not turn on you must follow a series of recommendations to check what the problem is:

First connect the Blackview to the charger and to the electric current to rule out that it is a problem of lack of battery. If after one hour of charging the Blackview still does not turn on, proceed to the following recommendation.

Press the power button for a few seconds, if you hear a sound but the screen remains black, it is either the screen or the cable connecting the screen to the motherboard that is broken.

Try to make a factory reset, you will lose all the data in the Blackview N1000, but you can recover it later if you have made a backup.

If the Blackview N1000 does not react to factory reset is likely to be a battery problem, you can call a technician to replace the battery 3 300 mAh from N1000, it is a relatively cheap solution.

If none of these methods have worked, it is likely that Blackview N1000 s has a broken motherboard or screen problem.

Water resistance is not a permanent condition and may decrease over time, avoid using the Blackview N1000 in saunas, steam baths, drop it or receive blows, expose it to soap or shampoo, expose it to perfumes, solvents, detergents, acids, creams and in general any type of liquid other than fresh water and extreme temperatures. The N1000 has a certification MIL-STD 810H, IP69.

If your Blackview N1000 is not charging the battery while connected to the power adapter, it may be due to a dirty charging connector. Check the N1000's USB-C charging connector, for example, with a flashlight, to see if it has lint or dirt and clean it very carefully. You can blow to try to remove the lint and dust. You can also carefully insert a toothpick or a cotton swab. Avoid inserting metallic, conductive, or sharp materials, as they can damage the interior.

Try another power outlet: Sometimes the problem is the power outlet and not the phone or these accessories. Check the charger and cable: Make sure they are not damaged. Try another charger and cable to rule out that they are the problem.

Remember that handling the phone on your own can void the warranty, so be careful with the steps you decide to follow.