Frequently asked questions about the Apple iPhone 11 Pro Max

Reasons to reset or hard reset an Apple iPhone 11 Pro Max:

These are some common reasons why you might want to reset, format, or perform a hard/factory reset on your Apple iPhone 11 Pro Max:

— My Apple iPhone 11 Pro Max is running very slowly, and I want to format it.

— I’ve forgotten my unlock pattern or PIN code for the screen.

— The Apple iPhone 11 Pro Max is frozen or unresponsive.

— There isn’t enough storage space on my Apple iPhone 11 Pro Max to install new applications.

— I want to erase all information before selling or giving away my Apple iPhone 11 Pro Max.

— I need to restore my Apple iPhone 11 Pro Max to factory settings.

— My Apple iPhone 11 Pro Max is having trouble receiving calls.

Click the following link to see instructions on resetting Apple iPhone 11 Pro Max


Is it safe to perform a Hard Reset or Format?

Before performing a hard reset or formatting your Apple iPhone 11 Pro Max, you should know that all data and configurations will be erased, returning the device to its factory settings.

Formatting should generally not pose any risk to your Apple iPhone 11 Pro Max; however, it’s essential to follow all the steps carefully. Ensure that the battery is fully charged, and if possible, keep the device connected to the charger during the process.

If something goes wrong during the reset, restarting from the beginning and following the steps again usually resolves the issue, allowing the process to be completed successfully. Nevertheless, there is always some risk involved in performing a hard reset, which can depend on the condition of the device. You should weigh whether you're comfortable taking that risk or if you'd prefer to seek assistance from a professional.


What data is deleted when performing a hard reset?

Performing a hard reset or formatting your Apple iPhone 11 Pro Max will erase all data stored since the device was first launched.

This means that all applications you have installed will be deleted (pre-installed applications will remain). Any settings or customizations made to the device will also be removed.

Your iPhone 11 Pro Max will be unlinked from all social media accounts and services, including Google, Facebook, Instagram, email, and iTunes.

Additionally, all chat conversations, messages, photos, videos, audio files, and documents downloaded while using your Apple iPhone 11 Pro Max will be deleted.

While this data will be removed from the iPhone 11 Pro Max, if you have linked it to a cloud backup service (such as iCloud or Google Drive), you can restore your data by connecting your account to a new device and connecting to Wi-Fi. This will allow you to download all backed-up data, including messages, chats, photos, videos, multimedia files, and browsing history.


What should I do before performing a hard reset on an Apple iPhone 11 Pro Max?

First and foremost, we recommend making a backup of all your data on the Apple iPhone 11 Pro Max. You can do this by connecting the iPhone 11 Pro Max to a computer via a cable and transferring your data using a file browser or a dedicated backup program. Alternatively, you can use an SD card or the simplest method: back up to the cloud through services like Google Drive, Microsoft OneDrive, Apple iCloud, Dropbox, or Amazon Drive.

Secondly, ensure that your Apple has at least 80% battery power. If possible, keep it connected to the charger while performing the reset process.


Can I play Genshin Impact on my Apple iPhone 11 Pro Max?

The Genshin Impact video game requires that the operating system be updated to version 9.0 or higher on iOS devices and have a free storage space of at least 8 GB.

The Apple iPhone 11 Pro Max it has a RAM memory 4 GB, a graphics card Apple GPU (4-core graphics), it comes from the factory with the iOS 13 operating system and an internal memory of 64 GB, 256 GB, 512 GB.


I forgot my Apple iPhone 11 Pro Max PIN code What I can do?

If you have forgotten the PIN code of your Apple iPhone 11 Pro Max SIM card, do not enter the wrong code more than twice or you will block the SIM card. A hard reset will not take effect in this case, the only solution is to look for the PUK code that you must have on the plastic card where your SIM card came from, in case you cannot find it, contact your telephone company to provide you with the PUK code, With this code you can create a new PIN code. Do not enter a wrong PUK code or the SIM card will be unusable and you will have to request a new one from your telephone company.


Does Apple iPhone 11 Pro Max work in the United States?

The frequencies or bands of mobile telephony used in the United States are the following:
2G/GSM: GSM 850 MHz, GSM 1900 MHz.
3G/WCDMA: UMTS 850 MHz, UMTS 1900 MHz, UMTS 1700 MHz, UMTS 2100 MHz.
4G/LTE: LTE 700 MHz, LTE 800 MHz, LTE 1700 MHz, LTE 1900 MHz, LTE 2100 MHz, LTE WCS 2300 MHz (30), LTE 2500 MHz.
5G: 3100 – 3550 MHz (and 3700 – 4200 MHz).

The Apple iPhone 11 Pro Max has a 2G connectivity: GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM) - for China

A 3G connectivity: HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100

4G / LTE connectivity: LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 11(1500), 12(700), 13(700), 17(700), 18(800), 19(800), 20(800), 21(1500), 25(1900), 26(850), 28(700), 29(700), 30(2300), 32(1500), 34(2000), 38(2600), 39(1900), 40(2300), 41(2500), 42(3500), 46, 48, 66(1700/2100) - A2218


Does Apple iPhone 11 Pro Max work in the United Kingdom?

The frequencies or bands of cellular telephony used in the United Kingdom are the following:

2G/GSM: GSM 900 MHz, GSM 1800 MHz.
3G/WCDMA: UMTS 900 MHz, UMTS 2100 MHz.
4G/LTE: LTE 800 MHz, LTE 1800 MHz, LTE 2600 MHz.

You can check if the Apple iPhone 11 Pro Max works in the United Kingdom since it has a connectivity 2G: GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM) - for China

A 3G connectivity: HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100

4G / LTE connectivity: LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 11(1500), 12(700), 13(700), 17(700), 18(800), 19(800), 20(800), 21(1500), 25(1900), 26(850), 28(700), 29(700), 30(2300), 32(1500), 34(2000), 38(2600), 39(1900), 40(2300), 41(2500), 42(3500), 46, 48, 66(1700/2100) - A2218


Does Apple iPhone 11 Pro Max work in Ireland?

The frequencies or bands of cellular telephony used in Ireland are the following:

2G/GSM: GSM 900 MHz, GSM 1800 MHz.

3G/WCDMA: UMTS 2100 MHz.

4G/LTE: LTE 800 MHz, LTE 900 MHz, LTE 1800 MHz.

5G: 3500 (78).


How to configure SOS emergency calls on Apple iPhone 11 Pro Max?

On iOS devices like the Apple iPhone 11 Pro Max it is possible to quickly access emergency contacts without having to unlock the terminal, set the option to make a call automatically and to send an emergency message to one or more contacts with the current location.

You must first configure in your Apple iPhone 11 Pro Max emergency calls, for this you must go to the device settings and click on “SOS Emergency”.

Within this section you must configure the emergency contacts that you want to appear when activating the emergency call. You can also define your medical information so in the event of an accident, anyone who accesses your Apple iPhone 11 Pro Max can know your name and important information such as allergies to medications or medical conditions.

Once configured to perform the emergency call function, you must press the power key five times in a row, in case this option does not work on the lock screen, the emergency text should appear at the bottom, click on the word “Emergency” and you will be able to access emergency contacts and medical data.


How to update Apple iPhone 11 Pro Max?

Keep your Apple iPhone 11 Pro Max updated it is very important especially to receive the latest corrections in security and to receive the latest news of the operating system as well as improvements in speed and battery performance.

Before updating the Apple iPhone 11 Pro Max make sure you have a fully charged battery and be connected to a Wi-Fi network, since a large amount of data must be downloaded.

To update your Apple iPhone 11 Pro Max you must go to Settings, this is the gear icon on the home screen of your Apple, click on “General” and then on “Software update”.

You can check if you have automatic updates activated in your Apple iPhone 11 Pro Max and check if there are new updates. The Apple iPhone 11 Pro Max comes with the operating system iOS 13.

Step-by-step instructions to update Apple iPhone 11 Pro Max.


How to backup my Apple iPhone 11 Pro Max?

To make a backup of your Apple iPhone 11 Pro Max there are several methods.

The most economical method is to connect the Apple iPhone 11 Pro Max to a computer using the USB cable and make a copy of the files using iTunes.

If the message appears “Trust this computer?” or the device asks for the code, follow the steps on the screen.

On Mac computers you can make a full backup from Finder, in Windows you must have iTunes installed.

To perform a cloud backup the native method of Apple and integrated into the operating system is iCloud, you have 5Gb to make backups in the cloud for free.

To configure the backup in iCloud access the settings of the Apple iPhone 11 Pro Max, this is the gear icon, click on “General” and then on your name at the top of the screen, then click on “iCloud” you can select which data and which apps allow you to save a backup of your data in the cloud.

If the free 5Gb of iCloud is not enough to copy all the photos and videos available on your Apple iPhone 11 Pro Max you can use the application Google Drive that you can download from the Apple App Store, you will have 15Gb free.


Apple iPhone 11 Pro Max does not turn on, the screen stays black, what do I do?

If your Apple iPhone 11 Pro Max it does not turn on you must follow a series of recommendations to check what the problem is:

First connect the Apple iPhone 11 Pro Max to the charger and to the electric current to rule out that it is a problem of lack of battery. If after one hour of charging the Apple still does not turn on, proceed to the following recommendation.

Press the power button for a few seconds, if you hear a sound but the screen remains black, it is either the screen or the cable connecting the screen to the motherboard that is broken.

Try to make a factory reset, you will lose all the data in the Apple iPhone 11 Pro Max but you can recover them later through the iCloud backup.

If the Apple iPhone 11 Pro Max does not react to factory reset is likely to be a battery problem, you can call a technician to replace the battery Non-removable Li-Ion 3969 mAh battery (15.04 Wh) from iPhone 11 Pro Max, it is a relatively cheap solution.

If none of these methods have worked, it is likely that Apple iPhone 11 Pro Max s has a broken motherboard or screen problem.


Is Apple iPhone 11 Pro Max waterproof?

Water resistance is not a permanent condition and may decrease over time, avoid using the Apple iPhone 11 Pro Max in saunas, steam baths, drop it or receive blows, expose it to soap or shampoo, expose it to perfumes, solvents, detergents, acids, creams and in general any type of liquid other than fresh water and extreme temperatures. The iPhone 11 Pro Max has a certification IP68 of IEC Standard 60529 (maximum depth of 4 meters for a maximum of 30 minutes).



The iPhone 11 Pro Max battery does not charge while connected to the power

If your Apple iPhone 11 Pro Max is not charging the battery while connected to the power adapter, it may be due to a dirty charging connector. Check the iPhone 11 Pro Max's 2.0, proprietary reversible connector charging connector, for example, with a flashlight, to see if it has lint or dirt and clean it very carefully. You can blow to try to remove the lint and dust. You can also carefully insert a toothpick or a cotton swab. Avoid inserting metallic, conductive, or sharp materials, as they can damage the interior.

Try another power outlet: Sometimes the problem is the power outlet and not the phone or these accessories. Check the charger and cable: Make sure they are not damaged. Try another charger and cable to rule out that they are the problem.

Remember that handling the phone on your own can void the warranty, so be careful with the steps you decide to follow.

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