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Frequently asked questions about mobile devices (FAQ)

Here you will find answers to the most frequent questions that arise for users of smart mobile phones, tablets and smartwatches both Android and iOS. Reasons for a hard reset or reset, Is it safe to do a hard reset or format?, What data is deleted when performing a hard reset?, What should I do before doing a hard reset?, Can I install Fortnite on my mobile?, I forgot the PIN code, I forgot unlock pattern, How to make my smartphone faster?, How to update? How to backup my mobile?

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If you prefer, you can find frequently asked questions about your device by searching by brand. You will also find solutions to the most common problems that users have. Click on the brand of your device to see step by step how to do it.

Questions and problems from users about "Frequently asked questions smartphones, tablets and smartwatches"

esther - 24/02/2025 15:46

This redmi 5 is not activating my Gmail, and it's keeps saying couldn't connect to the server. When I try opening play store it says it can't open without the activation of my Gmail and every other app


Candyjazz - 06/02/2025 08:26

No sounds coming from media, calls and alarm


Amber - 30/01/2025 18:58

I have an R55, which looks to be identical to the J55, does anyone know anything about common issues with the volume on these phones? Both the internal (call volume) and the external (speakerphone volume) are so quiet it is impossible to hear anyone!


videohf@hotmail.com - 26/01/2025 16:02

My new DOOGEE A200, after about a week started, displays DOOGEE and Android then goes black, after a bit it does it again. I have tried to push all the combos I could find on the DOOGEE site and U-tube, nothing works. I managed to get the three type of boot on the screen and tried them all and it just keeps cycling. I need to erase everything before I send it back, but cannot figure out how it can be done.


mala - 24/01/2025 12:35

My problem is I can't update my phone.


Debby - 22/01/2025 18:45

I bought this tablet used and did a factory reset on it. Now it will not let me sign onto my google account. It states that the password does not match my email signin.


George - 20/01/2025 07:16

how to prevent unwanted app from loading ?


Evette - 14/01/2025 21:55

I have reset my Honor X20 through hard reset but it still request for the activate code which i forgot. Plz how can i get my phone back to its normal screen since i have use the hard reset but now I can't use it, cause it's asking for the screen lock activate code.