Home / Frequently asked questions
Here you will find answers to the most frequent questions that arise for users of smart mobile phones, tablets and smartwatches both Android and iOS. Reasons for a hard reset or reset, Is it safe to do a hard reset or format?, What data is deleted when performing a hard reset?, What should I do before doing a hard reset?, Can I install Fortnite on my mobile?, I forgot the PIN code, I forgot unlock pattern, How to make my smartphone faster?, How to update? How to backup my mobile?
If you prefer, you can find frequently asked questions about your device by searching by brand. You will also find solutions to the most common problems that users have. Click on the brand of your device to see step by step how to do it.
Albert - 31/03/2025 10:01
What causes frequent jamming?
Kiiza - 06/03/2025 18:51
How to set apps to horizontal scrolling the main menu?
Kelly - 06/03/2025 17:26
What happen sharp 704sh stops receive calls and outgoing call? And what makes sharp restart it self when I hopen date
esther - 24/02/2025 15:46
This redmi 5 is not activating my Gmail, and it's keeps saying couldn't connect to the server. When I try opening play store it says it can't open without the activation of my Gmail and every other app
Candyjazz - 06/02/2025 08:26
No sounds coming from media, calls and alarm
Amber - 30/01/2025 18:58
I have an R55, which looks to be identical to the J55, does anyone know anything about common issues with the volume on these phones? Both the internal (call volume) and the external (speakerphone volume) are so quiet it is impossible to hear anyone!
videohf@hotmail.com - 26/01/2025 16:02
My new DOOGEE A200, after about a week started, displays DOOGEE and Android then goes black, after a bit it does it again. I have tried to push all the combos I could find on the DOOGEE site and U-tube, nothing works. I managed to get the three type of boot on the screen and tried them all and it just keeps cycling. I need to erase everything before I send it back, but cannot figure out how it can be done.
mala - 24/01/2025 12:35
My problem is I can't update my phone.