If you want to delete the Google account from an OneTouch Hero 2+ either to sell your terminal, give it to a relative or friend, recycle it or if you have decided to switch to another Google account, you can do so by following the steps indicated below.
In the following sections, we will provide you with detailed, easy-to-follow instructions to perform this process safely and effectively. You'll learn how to unlink your Google account and how to make sure your personal data is protected during the process.
When delete the Google account from OneTouch Hero 2+ we deactivate the FRP (Factory Reset Protection) of the operating system CyanogenMod 11 (Android 4.4.4 KitKat), this is a protection that links the Alcatel OneTouch Hero 2+ to a Google account so that when it is rebooted or blocked due to loss or theft, ask for the Google account username and password.
Table of Contents:
Estimated time: 5 minutes.
1- First step:
To delete the Google account go to the settings of your Alcatel, it is the icon of the gear wheel, the settings icon should be on the home screen or in the phone menu, you can access the main menu by dragging your finger from the bottom to the top of the screen.
2- Second step:
Go down through the settings of the OneTouch Hero 2+ and look for the section called “Accounts”, click to access this section.
3- Third step:
All accounts linked to this Alcatel OneTouch Hero 2+ will appear, including in addition to Google accounts the rest of social media accounts such as Instagram, Facebook, TikTok, Twitter, etc. Click on the account you want to unlink from this device.
4- Fourth step:
The data linked from this Google account (or the one you have selected) to the Alcatel OneTouch Hero 2+ will appear. Press “Remove account” to continue.
5- Fifth step:
A confirmation message will appear to avoid removing an account from the Alcatel OneTouch Hero 2+ by mistake, click on “Remove account” again to confirm. All data on this account will be deleted from the device.
After you delete the account, you may want to reset the OneTouch Hero 2+ to its factory state and thus eliminate all data from the Alcatel, to do this from “Settings” click on “System”, then “Reset settings”, then “Factory data reset” and finally “Delete all”.
This is the method for unlink Google account from Alcatel OneTouch Hero 2+ and erase all your data from the system settings.
Another more drastic method to erase the Google account in an Alcatel OneTouch Hero 2+ would be doing a hard reset or a factory reset, you can check the instructions from the following link. It is a drastic method because in addition to deleting the Google account it resets the Alcatel to its factory state and has to re-optimize all applications which takes more time than a simple deletion of Google account.
About the device:
Alcatel OneTouch Hero 2+ is a mobile/cell phone with dimensions of 81.6 mm (millimeters), 8.16 cm (centimeters), 0.27 ft (feet), 3.21 in (inches), a weight of 170 grams, , and a screen resolution of 1080 x 1920 pixels.
It has a processor ARM Cortex-A7, a RAM memory 2 GB and an internal memory of 16 GB (gigabytes).
The Alcatel OneTouch Hero 2+ comes from the factory with the CyanogenMod 11 (Android 4.4.4 KitKat) operating system.
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