If you want to delete the Google account from an OneTouch Go Play either to sell your terminal, give it to a relative or friend, recycle it or if you have decided to switch to another Google account, you can do so by following the steps indicated below.
In the following sections, we will provide you with detailed, easy-to-follow instructions to perform this process safely and effectively. You'll learn how to unlink your Google account and how to make sure your personal data is protected during the process.
When delete the Google account from OneTouch Go Play we deactivate the FRP (Factory Reset Protection) of the operating system Android 5.0.2 Lollipop, this is a protection that links the Alcatel OneTouch Go Play to a Google account so that when it is rebooted or blocked due to loss or theft, ask for the Google account username and password.
Table of Contents:
Estimated time: 5 minutes.
1- First step:
To delete the Google account go to the settings of your Alcatel, it is the icon of the gear wheel, the settings icon should be on the home screen or in the phone menu, you can access the main menu by dragging your finger from the bottom to the top of the screen.
2- Second step:
Go down through the settings of the OneTouch Go Play and look for the section called “Accounts”, click to access this section.
3- Third step:
All accounts linked to this Alcatel OneTouch Go Play will appear, including in addition to Google accounts the rest of social media accounts such as Instagram, Facebook, TikTok, Twitter, etc. Click on the account you want to unlink from this device.
4- Fourth step:
The data linked from this Google account (or the one you have selected) to the Alcatel OneTouch Go Play will appear. Press “Remove account” to continue.
5- Fifth step:
A confirmation message will appear to avoid removing an account from the Alcatel OneTouch Go Play by mistake, click on “Remove account” again to confirm. All data on this account will be deleted from the device.
After you delete the account, you may want to reset the OneTouch Go Play to its factory state and thus eliminate all data from the Alcatel, to do this from “Settings” click on “System”, then “Reset settings”, then “Factory data reset” and finally “Delete all”.
This is the method for unlink Google account from Alcatel OneTouch Go Play and erase all your data from the system settings.
Another more drastic method to erase the Google account in an Alcatel OneTouch Go Play would be doing a hard reset or a factory reset, you can check the instructions from the following link. It is a drastic method because in addition to deleting the Google account it resets the Alcatel to its factory state and has to re-optimize all applications which takes more time than a simple deletion of Google account.
About the device:
Alcatel OneTouch Go Play is a mobile/cell phone with dimensions of 73.3 mm (millimeters), 7.33 cm (centimeters), 0.24 ft (feet), 2.89 in (inches), a weight of 151 grams, , and a screen resolution of 720 x 1280 pixels.
It has a processor ARM Cortex-A53 and an internal memory of 8 GB (gigabytes).
The Alcatel OneTouch Go Play comes from the factory with the Android 5.0.2 Lollipop operating system.
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